THINK TANK 2011

Presenting you Think Tank 2011





Speakers -
Liz Craig, Founder of OGN and DDiH
RJ Friedlander, CEO of ReviewPro
Frank Reeves, Co-Founder and CTO of Avvio


THINK TANK -DAY 1





A Think Tank - Radically Rethinking Service in a Mobile-Social-Local World
Paris – 15 + 16, April 2011

Produced by Oneglobe Network, in conjunction with CMH Executive MBA Program

Brief
A day long think tank and expo designed to:
- share new web based developments, as embraced by the marketplace
- explore breakthrough service concepts for the hospitality industry.

Modeled on TEDx, the gathering should be rich in ideas, visuals and interactions.


Outcome
   Participants will preview and discuss emerging web based applications. Identify the impact on guest service expectations. Determine the implications for hoteliers’ skills and industry operations.
   ALL Participants should feel ‘wowed’, intellectually stimulated and better prepared for career progress.



THINK TANK 2011 -DAY 2




   The sessions are NOT intended to be product demos, nor tech talks – the products and services presented should support the mission to project service challenges for the web, mobile + app based customer environment.




Planned Topics + Invited Theme Leaders
- iPad for Guest service – O’Rourke Hospitality – Tom O’Rourke CEO
- Mobile + Apps + Augmented Reality – Impact on Luxury Experience
- Sense Personalized WebAds - http://www.avvio.com/ Frank Reeves, CTO
- Hotel Reviews – Digital Reputation Management Apps (ReviewPro)
- RJ Friedlander , CEO
- App for Service Innovation – contest winner - CMH MBA students
- Virtual Walk Though Experience - Tim Woolford, Managing Director, Trek Wireless Ltd 
- Young Hotelier Vienna + Austria - recognition


Participants
Day 1 MBA students + Hotel Professionals – 60 participants
CMH – Executive MBA           
Day 2 Invited hotel professionals
Sponsors’ Guests
                Young Hotelier Award Winner participants – Vienna 5 star hotel group

Location            Paris - Institute EAC - 33 rue La Boétie - 75008 Paris 
                                              From 10am to 6pm




450€ - 1 Day Session, online registration – industry professionals
350€ - CMH Alumni
Complimentary passes for invited guests – Young Hotelier Award Winners
                                                                    CMH MBA

The participants can choose to attend the Think-Tank either Friday or Saturday.
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