Tuesday, April 12, 2011

Online Reputation and Social Media Management for Hotels: Recommended Reading of the Week

Every week on Friday, Review Pro shares 5 of the most interesting articles on Social Media and Online Reputation Management published during the week.

Here are this week’s recommended readings:

A CMO’s guide to the social media for customer service, brand exposure, traffic & SEO

The Social Media Landscape
by Pam Dyer


Marketing messages can be designed to be as fun and interesting as they are informative
Use Twitter, Facebook to connect with guests
by Janet Lim

Ideas about where you may want to spend time exploring video options for your business
26 Ways to Engage With Customers Using Video
by Debbie Hemley

The company’s revenue increased 13 percent in 2010
TripAdvisor to become public company
from Eye for Travel

Social Networks will come and go
Where Should Your Hotel Start with Social Media?
from Are Morch

Read this entire article on Review Pro blog

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